Bi-Directional CRM Synchronization via Cloud iPaaS
We make connecting Salesforce, Dynamics 365, and cloud integration platforms to AX 2009 effortless — cutting your delivery time from months to days while keeping customer accounts, addresses, and credit status in real-time sync.
A manufacturing and services enterprise connects Salesforce or Dynamics 365 CE to Dynamics AX 2009 using an enterprise iPaaS platform (Dell Boomi, Azure Logic Apps, or MuleSoft).
While modern cloud iPaaS platforms include pre-built OData v4 connectors, AX 2009 traditionally only offers legacy SOAP/AIF or a 32-bit COM Business Connector — forcing Your teams to build and maintain custom on-premises Windows bridge APIs for every single table.
- Integration Middleware
Dell Boomi, Azure Logic Apps, MuleSoft
- Schema Discovery
Automatic OData v4 Metadata Discovery
- Simplified Business View
Unified Customers, Addresses & Contacts
- Database Load Reduction
95%+ via Incremental Delta Sync
Why This Matters to Your Business
Cloud CRM on Proven AX 2009
Elevate your proven AX 2009 ERP so it connects rapidly and reliably to Salesforce, Dynamics 365, and cloud iPaaS platforms while keeping your core master data governance and accounting rules intact.
Live Updates in Seconds
Your sales representatives never wait for customer balance updates, credit holds, or new account numbers. Master data changes arrive across CRM and ERP in seconds rather than overnight batch windows.
Scalable & Industry-Standard
Instead of brittle, one-off custom bridges, your integrations use industry-standard OData v4 metadata discovery and Entra ID security — creating reusable API building blocks for your entire enterprise.
Metadata-Driven iPaaS Connectivity
1. Zero-Code Schema Discovery
Your team simply points Boomi, Logic Apps, or MuleSoft to DEAX2K9's OData v4 metadata endpoint and automatically discovers ready-to-use Customers, Vendors, option lists, and related records — with zero custom C# wrapper code.
2. Unified Customer & Address View
Instead of forcing your integration flows to join multiple internal AX tables, our Data Entity Wizard flattens customers, global address book records, and delivery addresses into a single, intuitive Customer endpoint — while automatically generating new AX account numbers on creation.
3. Delta Syncs Cut SQL Load by 95%+
With built-in Change Tracking enabled, your iPaaS platform only pulls customers and contacts that have actually been created or modified since the last sync — keeping CRM and AX in near real-time alignment with minimal database impact.
Why Point-to-Point CRM Bridges Hold Your Team Back
Custom Bridge API Sprawl
Every time your CRM team needs a new field or table from AX 2009, your developers have to modify, recompile, and redeploy bespoke wrapper services.
Complex Internal Address Links
Your cloud integration specialists shouldn't have to untangle AX 2009's internal Global Address Book relationships just to update a customer's street address or primary contact.
Heavy Full-Table Polling
Repeatedly polling your entire customer, contact, and address tables every few minutes to spot changes puts unnecessary strain on your production AX database.